Guide to Information
The purpose of our Guide to Information, available through the Model Publication Scheme 2021, has been developed to:
- allow the public to see what information is available (and what is not available) for Edinburgh Leisure in relation to each class in the Model Publication Scheme 2018
- state what charges may be applied
- explain how you can find the information easily
- provide contact details for enquiries and to get help with access to the information
- explain how to request information that we hold which has not been published
More about our Guide to Information
Availability and Formats
The information published through the Model Publication Scheme is, wherever possible, available on our website. In the Classes of Information section, select the class required. Click here to access.
We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at our premises. For example, we can usually arrange to send information to you in paper copy (although there may be a charge for this – see Charges below).
Exempt Information
We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under Scotland's freedom of information laws (for example sensitive personal information or a trade secret), we will remove or 'black out' the information before publication and explain why.
Copyright
Where Edinburgh Leisure holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided that:
• It is copied or reproduced accurately
• It is not used in a misleading context, and
• The source of the material is identified
Where Edinburgh Leisure does not hold copyright in information we publish, we will make this clear.
Charges
This section explains when we may make a charge for our publications and how any charge will be calculated. There is no charge to view information on our website or at our premises.
There is no charge to view information on our website, through our Publication Scheme or at our premises. All information in our Guide to Information on our website is available to download for free.
We may charge you for providing information, but we will charge you no more than it costs us to do so. We will always tell you what the cost is before providing the information to you.
Our photocopying charge per side of paper is shown below:
- Black and White photocopying = 10p per A4 page
- Colour photocopying = 20p per A4 page
Information provided on CD-Rom will be charged at £1.00 per computer disc.
Postage costs will be recharged at the rate we paid to send the information to you. Our charge is for sending info by Royal Mail First Class.
When providing copies of pre-printed publications, we will charge no more than the cost per copy, pro rata, of the total print run.
We do not pass on any other costs to you in relation to our published information.
Contact Us
You can contact us for assistance about any aspect of this publication scheme or help to find and request information:
Information Compliance Section
Edinburgh Leisure Head Office
Meadowbank Sports Centre
London Road
Edinburgh
EH7 6AE
T: 0131 458 2100
We will also advise you how to ask for information that we do not publish or how to complain if you are dissatisfied with any aspect of the publication scheme.
If you wish to make a request for information not contained in the publication scheme, you can could also click on this link and complete our online Enquiry Form.
Duration
Once published through the Guide to Information, the Information will be available for the current and previous two financial years.
Where information has been updated or superseded, only the current version will be available (previous versions may be requested from Edinburgh leisure under section 1 (1_) of FOISA).
Our Guide to Information will contain a ‘last reviewed’ date showing when the document was last reviewed, to ensure it contains the most up to date information.
Classes of Information
We publish all the information that we hold within the following classes. Once information is published under a class we will continue to make it available for the current and previous two financial years.
Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.
- Class 1: About Edinburgh Leisure
- Class 2: How we deliver our functions and services
- Class 3: How we take decisions and what we have decided
- Class 4: What we spend and how we spend it
- Class 5: How we manage our human, physical and information resources
- Class 6: How we procure goods and services from external providers
- Class 7: How we are performing
- Class 8: Our commercial publications
- Class 9: Our open data
Class 1: About Edinburgh Leisure
Information about Edinburgh Leisure, who we are, where to find us, how to contact us, how we are managed and our external relations.
| The information we publish under this class includes: | How to access it |
|---|---|
General Information | |
| Who We Are Information about Edinburgh Leisure, who we are and what we do. | |
| Ask Us Our Ask Us portal, where you can find answers to our frequently asked questions about bookings, activities, memberships and more. | |
| Contact Details Contact Details for our Head Office can be found in the website footer on every page. For venue contact details see relevant Venue page on our website. To contact us for any enquiry use our Ask Us 'Enquiry Form' | |
| News News about Edinburgh Leisure e.g. news releases, newsletters. | |
| Corporate Giving Details on our Corporate Partners & Corporate Giving corporate partners and corporate giving. | |
How We Are Run | |
| Senior Leadership Team A list of Edinburgh Leisure Directors including their roles and responsibilities. | Senior Leadership Team |
| Our Board Who our Board memers are and their responsibilities. | Online - Our Board |
| Our Auditors Details of our Auditors | BDO LLP Citypoint 65 Haymarket Terrace Edinburgh EH12 5HD |
| Organisational Chart Details the organisational structure of Edinburgh Leisure and our Senior Leadership Team. | On Request |
| Memorandum of Association Information under the Companies Act 1989 on Edinburgh Leisure and its establishment. | |
| Subsidiary companies Details of any subsidiary companies wholly owned by Edinburgh Leisure | On Request |
| Annual report & Financial statements Annual report and audited financial statements. | |
Information Compliance | |
| Model Publication Scheme 2018 Edinburgh Leisure has adopted the Scottish Information Commissioner Model Publication Scheme 2018 (Updated 2021). | Model Publication Scheme 2018 (Updated 2021) |
| How to make a request for personal information How to apply your rights under the General Data Protection Regulations and the Data Protection Act 2018 & request personal information held by Edinburgh Leisure about you. Use our Enquiry Form and Select Freedom of Information / Subject Access Request. | Online - Ask Us - Submit A Ticket |
| How to make a freedom of information request How to request information from Edinburgh Leisure. Use our Enquiry Form and Select Freedom of Information / Subject Access Request. | Online - Ask Us - Submit A Ticket |
| How to complain or make a comment How to complain or make a comment. Use our Enquiry Form and we will make sure this is raised with the right department / venue. | Online - Ask Us - Submit A Ticket |
| Guide to Information 2024 Edinburgh Leisure Guide to Information it makes available under the Model Publication Scheme 2018 (updated 2024). | Guide to Information 2024 |
| Edinburgh Leisure's Information Charging Policy Details of Edinburgh Leisure's Charging Policy for information requests. | Edinburgh Leisure's Information Charging Guide |
Class 2: How we deliver our functions and services
Information about our work, our strategy and policies for delivering functions and services and information for our service users.
| The information we publish under this class includes: | How to access it |
|---|---|
Information for Service Users | |
| Our Venues Our venues, contact details, facilities, activity programmes opening hours of our venues and prices. | Venues |
| Activities Information on a range of activities that can be experienced in our venues. | |
| Book Now Our booking portal where you can book for an activity in any of our venues | |
| Join Us Information on the different types of memberships on offer and how you can join. | |
| Memberships Details of all the membership products available and how to join. | |
| Pay as You Go Information on how you can access our venues and activities on a Pay As You Go basis. | |
| Coaching Information on our range of sports coaching lessons, led by qualified and experienced coaches for adults and children | |
| Coaching FAQs Have a question about coaching, find out more in our Coaching FAQs. | |
| Support Us Information on the ways you can be part of the movement and make a difference to local people’s lives, from taking on a fundraising challenge, to volunteering your time, to simply spreading the word about the benefits of physical activity. | |
| Active Communities Our Active Communities programme supports around 10,000 people a year to get active to improve their health and wellbeing | Active Communities |
| Blog Regularly updated information, insight, and stories on what’s going on across our venues and services. | |
| Volunteer An overview of our programmes and volunteering opportunities with Edinburgh Leisure | |
| Careers Information on our current job vacancies and our Applicant Portal. | |
| Our Organisational Compass Our organisational compass acknowledges our ambitions around net zero by referencing; 'we care about the wellbeing of our people, our city and our planet'. | Our Organisational Compass |
Strategies for delivering our services | |
| Venue/Section Plans Edinburgh Leisure operational plans for venues and support services. These service plans are not published but can be requested from us under the Act. | On Request |
| Health & Safety Policies Health & safety policies including Child Protection Policy, Safe Swim Guidelines and general Health & Safety in the workplace. | |
| Disability provision Information on how we make our facilities accessible to our public, and our disability activities and memberships. | On Request |
| Edinburgh Leisure Inclusive Access Statement | Inclusive Access Statement |
Class 3: How we take decisions and what we have decided
Information about the decisions we take, how we make decisions and how we involve others.
| The information we publish under this class includes: | How to access it |
|---|---|
Decision Making | |
| Approved Board Reports The reports for our Board Meetings. | |
| Approved Board minutes The approved minutes from our Board/Committee Meetings. The approved minutes will be published as soon as they have received approval (Redacted) | |
| Board Agendas The agendas for our Board Meetings. | |
Governance Documents | |
| Reports of Inspections Reports of inspections, audits and investigations carried out. | On Request |
| Public Consultations Details of any consultations we have undertaken with the general public. | On Request |
Class 4: What we spend and how we spend it
Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).
| The information we publish under this class includes: | How to access it |
|---|---|
| Senior Staff/Board Member expenses Details of senior staff/board member expenses. | On Request |
| Pension Arrangements Details of Edinburgh Leisure’s pension arrangements. | On Request |
| Pay & Grading Structure Pay & grading structure for Edinburgh Leisure staff. | On Request |
| Financial management and administration policies and procedures Standing orders. | Standing Orders |
| Annual Report & financial statements Annual report and audited financial statements. | |
| Funding Awards Details of funding received for our programmes. | On Request |
Class 5: How we manage our human, physical and information resources
Information about how we manage the human, physical and information resources of the authority.
| The information we publish under this class includes: | How to access it |
|---|---|
Human Resource Policies | |
| Access to Facilities Policy Outlines the policy for staff access to facilities. | On Request |
| Access to Personal Files Policy Outlines the policy for staff access to personal files. | On Request |
| Adoption, Maternity, Paternity and Shared Parental Leave Policy The policy explains the leave and pay arrangements for staff if they, or their partner, are having a baby or adopting a child. | On Request |
| Agreement with Trade Unions Details agreements with Trade Unions. | On Request |
| Alcohol Drugs & Substance Abuse Policy Outlines support provided to staff if they have issues with alcohol, drug and substance abuse. | On Request |
| Attendance Management Policy Explains the procedures and guidelines to assist managers and employees during absence from work due to illness. | On Request |
| Bullying and Harassment Policy Details our policy on bullying and harassment in the workplace | On Request |
| Cafe Refresh Personal hygience policy and catering uniform standards | On Request |
| Career Break Policy Outlines the policy for employees to take a break from paid employment, which could be to deal with personal responsibilities or for other personal reasons. | On Request |
| Conflict of Interest Policy Outlines policy to ensure that no unfair advantage or disadvantage occurs as a result of personal, family, social or financial relationships. Ensures we are guided in our activities by the ‘Seven Principles of Public Life’ set out by the Nolan Committee. | On Request |
| Covid-19 employee self insolation procedure Explains when you must self-isolate as part of the national action to prevent the spread of Covid-19. | On Request |
| Death in Service Policy This policy applies to all employees of Edinburgh Leisure, including those on temporary Contracts, who die in service. For avoidance of doubt, this policy does not apply to service providers, consultants, or agency staff | On Request |
| Disciplinary Procedure Outlines the Disciplinary procedures to help and encourage all employees to improve, achieve and maintain required standards of conduct whilst ensuring that all employees are treated fairly, consistently, and without discrimination. | On Request |
| Employee Benefits Edinburgh Leisure has this policy to help everyone know what additional benefits are available and how to access them. Our benefits are offered to reward loyalty, encourage motivation and recognise the contribution of our employees. All the benefits outlined are not contractual unless specifically denoted within the Statement of Particulars. | On Request |
| Employee Privacy Notice November 2022 Outlines what personal data Edinburgh Leisure collects and processes as an employer. | On Request |
| End of Contract Policy This policy sets outs what happens when an EL contract ends, what the notice period is, and what we expect from employees at this time. | On Request |
| Energy & Sustainability Details Edinburgh Leisure's energy and sustainability commitment, and what steps we are taking to making our city a healthier, greener and more sustanable place to live. | Energy & Sustainability |
| Equal Opportunities Policy Policy aims to prevent all forms of discrimination in the provision of services and employment of people, particularly on the grounds of sex, marital status, disability, race, colour, religion, sexual orientation, nationality, ethnic origin, | On Request |
| Equality and Diversity Policy Outlines how we will avoid discriminating against people, and how we will create a safe and inclusive atmosphere for our members and service users. | On Request |
| Expenses Procedures Our procedure on the reimbursement of expenses. | On Request |
| Extreme Weather Policy This policy aims to ensure that fair treatment is applied as far as possible when extreme weather conditions affect people’s ability to work their contracted hours. | On Request |
| Facilities Management Plan Outlines how Facilities Management will support and improve the standards of our facilities by managing our physical assets. | Facilities Management Plan (820kb pdf) |
| Flexible Working This policy explains the different types of working arrangements that are in place in Edinburgh Leisure and sets out the framework to use for requests to work flexibly. | On Request |
| Freedom Of Information Procedures Procedures & Guidance for Staff. | On Request |
| Further & Higher Education Support Policy The purpose of the policy is to ensure that employees requesting support to undertake further and higher education qualifications are aware of the application process and that they understand the criteria for approval of support. | On Request |
| Hybrid Working Policy 2022 Details arrangements for employees who are permitted to work from a combination of home, our offices, and venues. | On Request |
| Health & Safety Health and safety policy and procedures for Edinburgh Leisure. Outlines what staff can expect from Edinburgh Leisure and what Edinburgh Leisure expects of staff regarding Health and Safety. | |
| Job Evaluation Policy The purpose of our Job Evaluation policy is to explain the process of job evaluation. | On Request |
| Job Grade Structure 2022 Edinburgh Leisure's Salary Grades & Positions | On request |
| Learning Development and Qualifications Policy This policy explains how we are all expected to take responsibility for performance, learning and development. We invest in learning and development to improve the competency and efficiency of our staff, enabling everyone to contribute to Edinburgh Leisure objectives. | On Request |
| Leave of Absence Policy This policy covers any time off from work except for maternity, paternity, parental, and adoption leave; personal sickness absence; suspension; career breaks, time off for union duties and activities and extreme weather which are covered in separate policies. | On Request |
| Menopause Policy 2023 Sets out guidelines for employees and managers on providing the right support to manage menopausal systems at work | On Request |
| Pandemic Policy This policy sets out Edinburgh Leisure’s provisions and expectations on the part of its employees and management in the event of a pandemic occurring. Every effort will be made to maintain the services we provide, especially those that are critical to the wellbeing of the community. Services will be tailored to the level of pandemic alert and requirements set out in business continuity plans. | On Request |
| Pay Policy Details how pay levels will be determined and detail all additional payments that may apply while working for us | On request |
| Pay Policy Salary Structure Details of Edinburgh Leisure's Salary Structure | On request |
| Pension Regulations Policy Policy Statement Regarding Local Government Pension Scheme (Administration) (Scotland) Regulations 2008. | On Request |
| Processing & Handling Data Policy This policy is in place to ensure that staff are aware of the obligations and expectations of them when they handle data as part of their role with EL. Everyone who processes data within EL, must do so within appropriate legislative guidelines | On Request |
| Recognition Policy We want to create a culture where people receive recognition for a job well done. We want to celebrate great behaviours, great customer service, achievements and reward our role models | On Request |
| Recruitment Policy The aims of the policy are to promote equality of employment opportunities and the elimination of discrimination in employment. | On Request |
| Recruitment & Selection - Guidance Notes for Applicants Guidance Notes for applicants which will help to explain our recruitment and selection process. Includes instructions for completing applications and details of how we collect and use personal data. | Guidance Notes for Applicants |
| Redundancy Policy Outlines the process of dismissal of employees through redundancy. | On Request |
| Respect Policy This policy sets out how to respond to and deal with any situation at work where you feel under threat. The founding principle is that everyone should treat and be treated with respect and without fear of harm | On Request |
| Retirement and Pension Policy This policy provides guidance on pension and retirement. | On Request |
| Safeguarding Policy Details Edinburgh Leisure's policy & procedure for safeguarding children. | Safeguarding Policy 2023 |
| Smoking - Customer Statement This policy is in place to ensure Edinburgh Leisure complies with ‘The Smoking, Health and Social Care (Scotland) Act 2005’and ‘The Prohibition of Smoking in Certain Premises (Scotland) Regulations 2006’. This policy is also in place to protect the health of our employees in line with the ‘Health and Safety at Work Act’(1974). | On Request |
| Smoking Policy This outlines our Policy on Smoking - Smoking is not permitted in any of our facilities. This includes any form of smoking, including cigarettes, cigars, pipes or any of the smoke free vapour cigarette alternatives. | On Request |
| Social Media Policy This policy aims to ensure that everyone who is employed by Edinburgh Leisure understands their responsibilities when using Social Media. | On Request |
| Speak Up Policy This policy helps staff to 'speak up' and raise any concerns that are impacting on them at work. This policy sets out how to raise any concerns and the mechanisms to enable these to be explored, discussed and resolved. | On Request |
| Staff Representative Group Approved Minutes Approved minutes (redacted) of Staff Reps Group. | On Request |
| Staff Uniform Policy This policy is in place to detail the rationale behind staff uniforms and to explain expectations of staff who are required to wear a staff uniform | On Request |
| Stress Policy This policy explains the action we are taking as an employer with regard to stress related problems in the workplace. | On Request |
| Supporting Performance and Improvement Policy We expect all our employees to perform the duties of their role to a consistently high standard. This policy provides a consistent framework for us to address any concerns that we have with any employees’ performance | On Request |
| Time Off for Union Duties & Activities Policy Details guidelines on the granting of time off for trade union duties and activities, and on the provision of facilities to assist officials in the exercise of their functions. | On Request |
| Training & Development Policy Details how Edinburgh Leisure aims to develop and improve the competency and efficiency of all staff both as members of teams and as individuals to enable the maximum delivery of service to our customers. | On Request |
| Transfer Policy Details how employees of Edinburgh Leisure can apply to transfer to work at another venue in the same type of post. | On Request |
| Travel & Expenses Policy Details how Edinburgh Leisure will reimburse reasonable expenses incurred by employees while on authorised business. | On Request |
| Vehicle and Driving Policy This purpose of this policy is to ensure that staff and Edinburgh Leisure meet necessary vehicle and driving at work requirements as laid out by Health & Safely legislation, Inland Revenue regulations and requirements from our insurance companies. | On Request |
| Whistleblowing Policy Provides guidance to employees on the action to take in disclosing a serious wrongdoing such as fraud or dangerous practices at Edinburgh Leisure. | On Request |
| Working Time Policy Sets out the detail from the Working Time Directive that anyone arranging working patterns needs to be aware of. | On Request |
Information, Facility Management & Other Policies | |
| Accident Statistics Statistical detail of accidents and incidents at venues in Edinburgh Leisure | |
| Asbestos Policy Management Plan Our policy and procedures for managing asbestos; details an effective organisational means for controlling the risk to health from asbestos within properties owned by the insert Council name but managed by Edinburgh Leisure. | On Request |
| Asset Strategy Management Plan Details Edinburgh Leisure asset management plan. | Asset Strategy (971kb pdf) |
| Carbon Reduction Commitment Report and statistics on Edinburgh Leisure compliance with CRC Legislation. | |
| CCTV Code of Practice and Procedures Details Edinburgh Leisure policy and procedures for the monitoring, recording, holding and processing of images of identifiable individuals constitutes personal data as defined by the Data Protection Act 1998 (DPA). | On Request |
| Data Protection Policy This policy details how personal information about employees and customers will be kept and processed by Edinburgh Leisure. It follows the principles of the Data Protection Act and subsequent Codes as published by the UK Information Commissioner. | On Request |
| Disclosure Handling Policy Outlines the process for the correct handling, holding and destroying Disclosure information, provided by Disclosure Scotland under Part V of the Police Act 1997, for the purposes of assessing applicants’ suitability for positions of trust. | On Request |
| Energy & Sustainability Plan Details Edinburgh Leisure's energy & sustainability plan. | Energy & Sustainability Policy Management Plan (328kb pdf) |
| Energy Awareness Details staff responsibilities for good practice to reduce energy usage. | Energy Awareness (40kb pdf) |
| Energy Efficiency Review Details Edinburgh Leisure policy on managing energy usage and promoting energy efficiency. | Energy Efficiency Review 2007 (47kb pdf) |
| Environmental reports Details of reports on environmental issues e.g. sustainability, energy usage, carbon footprint etc. | On Request |
| Facilities Management Plan Outlines how Facilities Management will support and improve the standards of our facilities by managing our physical assets. | |
| Freedom Of Information Procedures Procedures & Guidance for Staff. | On Request |
| Gender Pay Gap Edinburgh Leisure’s 'Gender Pay' information, produced in line with our legal requirements. We are delighted to report that we have no gender pay gap, and we will continue to work to maintain this position | Gender Pay Gap Data 2022 Gender Pay Gap Data 2021 |
| Green Plan The Green Plan sets out a strategy for Edinburgh Leisure sites to reduce our operations adverse impact on the environment. | |
| Health & Safety Risk Assessments & Venue Operating Procedures Risk Assessments & operating procedures for Venues, facilities and activities. | On Request |
| Mobile Phone Policy This policy clarifies the responsibilities of employees and Edinburgh Leisure in managing the use of “Edinburgh Leisure” mobile communication devices. | On Request |
| Pool Water Policy & Management Plan Outlines the installation and use of the pool water treatment systems in Edinburgh Leisure's estate and the training of staff in the use of the systems. | Pool Water Policy & Management Plan (328kb pdf) |
| Records Management Outlines our policy on record management. | Records Management Policy Final (234kb pdf) |
| Recycling Rates Details Edinburgh Leisure's recycling plan. | Recycling Rates All EL Sites 2012-14 (342kb pdf) |
| Retention Schedule Details what documents we keep for how long and by whom. | Retention Schedule |
| Water Quality Policy Details of our policies and procedures for pool water management. | Water policy (69kb pdf) |
Class 6: How we procure goods and services from external providers
Information about how we procure goods and services, and our contracts with external providers.
| The information we publish under this class includes: | How to access it |
|---|---|
| Procurement Strategy & Procedures Edinburgh Leisure procurement strategy. | Procurement Strategy |
| Become a Class Instructor Details how to become a Fitness Class Instructor with Edinburgh Leisure. | Become a Class Instructor |
Class 7: How we are performing
Information about how we perform as an organisation, and how well we deliver our functions and services.
| The information we publish under this class includes: | How to access it |
|---|---|
| Tracking our Customer Experience Information on our Customer Experience Index and our Mystery Visitor Audits. | |
| Success Measures Information on Edinburgh Leisure key performance indicators and performance against them. | Board Reports |
| Staff Survey Details the results of our staff survey. | |
| Finance and Usage Performance Review Information on our finance and usage performance outlined in our Board Reports. | |
| Annual Report & Financial statements Annual report and audited financial statements. Our latest filed accounts are available at Companies House. | |
| Approved Board Reports The reports for our Board Meetings (Redacted). | |
Approved Board Minutes The approved minutes from our Board/Committee Meetings. The approved minutes will be published as soon as they have received approval (Redacted) |
Class 8: Our commercial publications
Information packaged and made available for sale on a commercial basis and sold at market value through a retail outlet e.g., bookshop, museum or research journal.
| The information we publish under this class includes: | How to access it |
|---|---|
| Edinburgh Leisure does not hold or publish any information under this class. |
Class 9: Our open data
Open data made available by the authority as described by the Scottish Government’s Open Data Resource Pack and available under an open licence.
| The information we publish under this class includes: | How to access it |
|---|---|
| Edinburgh Leisure does not hold or publish any information under this class. |
- Class 1: About Edinburgh Leisure
- Class 2: How we deliver our functions and services
- Class 3: How we take decisions and what we have decided
- Class 4: What we spend and how we spend it
- Class 5: How we manage our human, physical and information resources
- Class 6: How we procure goods and services from external providers
- Class 7: How we are performing
- Class 8: Our commercial publications
- Class 9: Our open data